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What we do

The Board of Community Health Councils in Wales has a number of functions:

Represents the collective voice
of CHCs

Sets standards and guidance, and
provides advice and support to
underpin CHC activities

  Monitors and manages the    
performance of CHCs

Operates a complaints service

Click on each link to see the functions of our 7 Community Health Councils in Wales:

    systematically visiting and   
scrutinising local health


   continuously engaging   
with the communities we
represent and the health
service providers
serving those communities

    representing the interests    
of patients and the public in
the planning and agreement
of NHS service changes


  enabling users of the NHS to 
raise concerns about
the services they receive
through an Independent
Complaints Advocacy

Board of Community Health Councils in Wales, 3rd Floor, 33 - 35 Cathedral Road, Cardiff, CF11 9HB
Phone: 02920 235 558 Email:

This page is also available in Welsh. Please click on ‘Cymraeg’ at the top of the page
We welcome correspondence in Welsh, and corresponding in Welsh will not lead to delay